After about 20 years of ups and downs, the local mining industry began to wane, and Moab had to rely on the tourist and recreation industry for support. Despite the ever-changing economy, Donald and JoAnn kept their store in business. They began teaching their son, Chris, the tricks of the trade as soon as he was able to pick up a screwdriver.

In 1983, Chris returned home from college with his wife, Kim, to work in the store. They learned all the aspects of the business and opened Knowles Home Furnishings in 1998. Their slogan, "From Our House to Yours," captures the friendly, at-home atmosphere of the store. Chris and Kim strive to give customers service beyond the sale. They happily adjust their schedules to accommodate customers. Chris, Kim and the crew have been known to deliver a big screen TV as late as midnight in order to meet a customer's needs.

Chris and Kim wanted to create a place where home furnishings could be shown to their best advantage. To achieve this end they hired an architect from California who after conferring with them designed the interior to reflect a warm homey atmosphere while still having many individual room settings to walk through and display areas full of products to make your home more beautiful as well as functional.